Read my latest blog on transforming your contact center experience with Amazon Connect’s cutting-edge voice AI capabilities co-authored with varun tripathi and Kyle Moeller from TTEC Digital . From Custom Text-to-Speech to Voice Focus, discover how these modern features are creating more natural, personalized customer interactions while boosting operational efficiency.

https://aws.amazon.com/blogs/contact-center/improving-customer-engagement-with-modern-voice-experiences